Shipping policy

Shipping Policy

At Luxenwrist, we are committed to delivering your watches safely and promptly. Please read our shipping policy carefully.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • You will receive a confirmation message once your order has been processed and shipped.

Delivery Time

  • We strive to deliver all watches within 7 days from the date of shipping.

  • Delivery times may be extended due to traffic, rough weather, or other unforeseen circumstances.

Shipping Charges

  • Shipping fees will be calculated at checkout based on your location and the selected delivery method.

  • Any additional delivery costs caused by incorrect address information are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive a tracking number (if applicable) to monitor your shipment.

  • Please note that tracking updates may take 24–48 hours to appear.

Delivery Issues

  • If your order is delayed, lost, or damaged during transit, please contact us immediately via WhatsApp at 0339-5044556 or email at Luxenwrist@gmail.com.

  • Our team will assist you directly to resolve the issue.

Important Notes

  • Delivery times are estimates, not guarantees.

  • Luxenwrist is not responsible for delays caused by third-party courier services or external factors beyond our control.